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03. IT Helpdesk application

IT Helpdesk App is a tool created in order to log, track and resolved incident tickets opened and reported to the IT department, this in order to keep business running at the best possible efficiency.

There are different ways to create a ticket: directly using the form, sending an email, starting a chat or through a phone call, in such cases the IT agent will create the tickets and follow up accordingly.

IT Helpdesk Application screenshots